Shipping Policy

    Last updated: February 8, 2026

    Shipping Methods

    We currently offer standard shipping throughout the United Kingdom. All orders are dispatched from our facility and handled with care to ensure your tinctures arrive in perfect condition.

    Processing Time

    Orders are typically processed within 1-2 business days (Monday-Friday, excluding bank holidays). You'll receive a confirmation email when your order ships, including tracking information.

    Delivery Times

    Standard UK delivery:

    • UK Mainland: 3-5 business days
    • Scottish Highlands and Islands: 5-7 business days
    • Northern Ireland: 5-7 business days

    Please note these are estimated delivery times and may vary during peak periods or due to circumstances beyond our control.

    Shipping Costs

    Standard UK shipping: £4.50

    Free shipping on orders over £50

    International Shipping

    We currently ship within the UK only. We're working on expanding our shipping to Europe and other regions. Sign up for our newsletter to be notified when international shipping becomes available.

    Order Tracking

    Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery progress through our carrier's tracking system.

    Delivery Issues

    If your order hasn't arrived within the estimated delivery time, or if there are any issues with your delivery, please contact us at hello@trailsideherbs.com and we'll help resolve the issue.